How information about you helps us to provide better care - NHS England

Confidential information from your medical records can be used by the NHS to improve the services offered so we can provide the best possible care for everyone.

This information along with your postcode and NHS number but not your name, are sent to a secure system where it can be linked with other health information. This allows those plannning NHS services or carrying out medical research to use information from different parts of the NHS in a way which does not identify you.

You have a choice. If you are happy for your information to be used in this way you do not have to do anything.

If you have any concerns or wish to prevent this from happening, please speak to practice staff or ask at reception for a copy of the leaflet "How information about you helps us to provide better care"

More information can be found here www.nhs.uk/caredata

 

 

The surgery has introduced a new text messaging service as out main route to contact our patients.  Please contact the surgery to check that we hold your up to date mobile telephone number and if you have an I-phone or smartphone please download the MJOG app. 

For more information regarding this service please contact the surgery on 0191 5679391 or at staff at reception

 

 

PATIENT GROUP

If you want to join our Patient Group or you want them to raise, discuss, an issue or suggestion you may have on your behalf you can e-mail them on villette.surgery@nhs.net

 

Cancelling your Appointment
If you are unable to attend an appointment with one of the doctors or nurses, please telephone to cancel your appointment.

 

Are you a Veteran? Please let us know

Please let us know so we can update your records

 

Are you a Carer? We need to know

Please inform the receptionist so we can update your records or visit the Sunderland carers website at:-

www.sunderlandcarerscentre.co.uk

 

Introducing Patient Access Online Service

You can view, book and cancel appointments at your convenience.

Access a list of your repeat medications and request a repeat prescription.