Text Message Appointment Reminders

We are please to announce that our free SMS text messaging service for appointment reminders is now available

You can register to receive text message reminders from the surgery by:-

Completing the form below, contacting the surgery by telephone on 0191 5679361 or ask at reception next time you visit us.

Text reminders will be sent for appointment with a GP, Practice Nurse, HCA or the District Nurse. 

The responsibility for attending appointments and cancelling them lies entirely with you.

For more information, please see out leaflet Introducing out SMS text service for Patients

Text message reminders
Title

Test Results

Getting your test results

If your test results show that you need more tests or treatment, we will contact you.

Once a doctor has reviewed your test results, you can view them:

  • in your NHS account (through the NHS website or NHS App)
  • contact us online
  • phone or visit us between 10am to 4pm and we will tell you what the results are

Questions about your results

If you want to talk to someone about your results, fill out our test results request form and someone will be in touch.

Home Visits

Makes clinical sense and is the best way of giving a medical opinion in cases that involve the terminally ill or truly housebound patients for whom travel to the surgery would cause deterioration to their medical condition. Please only ask for a home visit if the patient is too ill to be brought to the surgery. Telephone before 10am if possible and be prepared to give the following details:

  • Full name of the patient for whom the request is being made
  • Full address of where you would like the doctor to call
  • Contact telephone number (land line preferred)
  • Details of the patient’s condition.

 In some cases you may be put through to speak to one of the doctors to assess the urgency of the visit.

Common Symtoms of Childhood Illness – Fevers, cold, cough, earache, headache, diarrhoea, vomitting and most cases of abdominal pain.  These children are usually well enough to travel to the surgery.  It is not harmful to take a child with fever outside.

Adult with common problems – such as sore throat, influenza, general malaise, back pain and abdominal pain are also transportabel to the doctor’s surgery

NB: Transport arrangements are the responsibility of the patients or their carers. Please remember that the doctor can see several people in the surgery in the time it takes to do a home visit. It would be appreciated if you attend the surgery whenever possible.